مرکز منطقه ای اطلاع رسانی علوم و فناوری Journal of Information Systems and Telecommunication (JIST) 2322-1437 14 1 2026 5 5 Enhancing Industrial Interaction Practices Through AI-Based Parameter Modeling Enhancing Industrial Interaction Practices Through AI-Based Parameter Modeling 60 69 10.66224/jist.50946.14.1.60 en Ashwini Kumar Amity University, Noida, India Rekha Agarwal AMITY UNIVERSITY, NOIDA Archana Singh Caliper, Foresight Health Solutions LLC 2025 7 25 <p class="Sammary" style="page-break-after: auto;">Industrial systems today depend increasingly on effective communication and coordination among humans and machines. This study proposes an Artificial Intelligence–based approach for modeling and improving industrial interaction practices using the COFI framework—Context, Content, Competency, and Culture. By combining supervised and unsupervised learning techniques, specifically Random Forest (RF) and K-Means clustering, the research models key parameters that influence communication efficiency and organizational alignment. A publicly available behavioral dataset, supplemented with simulated industrial communication records, was used to represent multi-agent interactions within a workplace context. Extensive data preprocessing, feature engineering, and COFI-based variable mapping were performed to ensure interpretability and conceptual coherence. The RF model achieved an improved predictive accuracy of 72.4% following feature optimization, while K-Means clustering produced three distinct communication groups with a Silhouette score of 0.75 and a Davies–Bouldin Index of 0.49, indicating well-separated clusters. Feature-importance and SHAP analyses revealed that contextual and content-based variables contributed most significantly to prediction outcomes, while competency and cultural attributes shaped nuanced interaction patterns. A pilot case simulation demonstrated tangible performance improvements—reducing response time by 12% and improving task resolution by 9% when AI insights were applied to industrial communication workflows. The findings confirm that combining supervised prediction with unsupervised segmentation offers a robust pathway to understanding and optimizing human–machine communication within organizational ecosystems. This research contributes a practical and interpretable framework for AI-enabled industrial interaction modeling, offering both theoretical insight and applied value for adaptive, data-driven management systems.</p>

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